Some Frequently Asked Questions. And their answers.

Q. How early do I need to arrive at the airport before my flight?
A. The suggested time to arrive in the HIA parking lot is between sixty and ninety minutes before your scheduled departure. During the early morning hours (5 a.m. to 8 a.m.) and during the afternoon rush hours (2 p.m. to 6 p.m.) we suggest ninety minutes. When making your reservations, please confirm with your airline their specific check in deadlines.

Q. How many bags can I take?
A. In general, you are allowed to take two checked bags, one carry-on bag and one personal item (a purse, computer bag, etc.) on each flight per person. However, each airline has their own set of rules, regulations and weight limits. Airlines are beginning to charge passengers for bringing a second checked bag, please contact your airline for specific details.

Q. Where can I find out what items I am not permitted to take on the airplane?
A. Check with your airline and/or with the Transportation Security Administration (TSA). Each airline has specific rules on special items. Visit the TSA website for more information.

Q. Is curbside check-in available?
A. Yes, depending on the time of day. The hours vary depending on the airline.

Q. What time does the airport open?
A. The terminal building and parking lots are open 24 hours a day, seven days a week. However, the airline ticket counters are only open during those hours with departing flights. Visit our airlines page for a listing of approximate ticket counter hours. Rental car ticket hours vary as well.

Q. How do I find out what airlines fly to and from HIA, and to which destinations are nonstop flight offered?
A. Please refer to our online flight guide or flight timetable.

Q. What is the airport code for Harrisburg international Airport?
A. The FAA recognized identifier for Harrisburg International Airport is MDT. MDT refers to Middletown where the airport is physically located.

Q. Where should I meet arriving passengers?
A. All arriving passengers can be met on the second floor of the terminal building between the entrance of the food court and the security checkpoint. The best place to meet would be in the "meet and greet area" which is signified by the tile mosaic (on the second floor of terminal).

Q. I lost my cell phone in the terminal.  Who should I contact?
A. The HIA police department has a lost and found area where items turned in are kept for a period of time.  For more information, please call the airport police department at (717) 948-3501.  If you lost an item on an airplane or rental car, you will need to contact that airline or rental car company directly. 

Q. My bag was not here when I arrived, whom should I contact?
A. The airline you were flying with is responsible for your bags, therefore you will need to contact them and file a missing or lost luggage bag claim.  There are numerous options available to you to file a claim.  You can either go to the airline's baggage office at HIA, to the airline's ticket counter (if it is open), call the airline's toll-free baggage claim phone numer or file a claim online at the airline's web site. 

The airport has NO control over lost lor delayed luggage.

Q. How do I get to Harrisburg International Airport?
A. HIA is easily accessible off PA route 283 or PA route 230.  For more details see our directions page.

Q. Can I escort someone to the gate?
A. The Transporation Security Administration (TSA) only allows ticketed passengers beyond the security checkpoint.  Special arrangements can be made with the airline for special situations, such as young children flying alone and for passengers who may need assistance.  Speak with your airline for further detail.